Terms & Conditions

Welcome to uya123. These Terms and Conditions constitute a legally binding agreement between you (the "Player," "User," or "you") and uya123 (the "Company," "Platform," "we," "us," or "our") governing your access to and use of the uya123 online betting platform, including all associated websites, mobile applications, and services. By creating an account, accessing our platform, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. If you do not agree with any provision contained herein, you must immediately discontinue use of our platform and refrain from creating an account.

1. Definitions

For the purposes of these Terms and Conditions, the following definitions shall apply:

• "Account" refers to the personal betting account registered by a Player on the uya123 platform, used to access services, place bets, and manage funds.
• "Bet" means any wager placed by a Player on a sporting event, casino game, or other gaming product offered through the uya123 platform.
• "Bonus" refers to any promotional offer, free bet, deposit match, or other incentive provided by uya123 to Players, subject to specific terms and wagering requirements.
• "Deposit" means the transfer of funds from a Player's bank account or payment method into their uya123 Account balance for the purpose of placing bets.
• "Services" encompasses all betting products, games, features, and functionalities offered through the uya123 platform, including sports betting, live casino, slot games, and specialty games.
• "Withdrawal" refers to the transfer of funds from a Player's uya123 Account balance back to their designated bank account or payment method.

2. Eligibility and Account Registration

2.1 Age and Residency Requirements

To register an account and use the services offered by uya123, you must meet the following mandatory eligibility criteria:

• You must be at least 21 years of age. We strictly enforce this age requirement and reserve the right to request identification documents to verify your age at any time.
• You must be a resident of Indonesia with a valid Indonesian identification document (KTP, passport, or other government-issued ID).
• You must be legally capable of entering into binding contracts under the laws of your jurisdiction.
• You must not be located in any jurisdiction where online gambling is prohibited or restricted by law.
• You must not be registered on any self-exclusion list or gambling prohibition registry.

2.2 Account Creation

When registering an account on uya123, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials, including your username and password. Each Player is permitted to hold only one account on the uya123 platform. Creating multiple accounts, duplicate accounts, or accounts using false information constitutes a material breach of these Terms and may result in immediate account suspension and forfeiture of funds and bonuses.

2.3 Account Verification

We reserve the right to request identity verification documents at any time, including but not limited to government-issued identification, proof of address, and bank account verification. You agree to provide such documents promptly upon request. Failure to complete verification within the specified timeframe may result in account restrictions, including suspension of withdrawal privileges until verification is successfully completed.

3. Deposits and Payments

3.1 Accepted Payment Methods

uya123 supports deposits through major Indonesian banks, including Bank Central Asia (BCA), Bank Rakyat Indonesia (BRI), Bank Negara Indonesia (BNI), Bank Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, and Bank Syariah Indonesia (BSI). All transactions must be conducted in Indonesian Rupiah (IDR). The minimum deposit amount is Rp 50,000, and maximum deposit limits vary by payment method and account verification level.

3.2 Deposit Processing

Deposits made through supported Indonesian banks are typically processed instantly and credited to your account balance within minutes. In rare circumstances, processing delays may occur due to technical issues with payment providers or banking systems. We are not responsible for delays caused by third-party payment processors or financial institutions.

3.3 Deposit Security

All financial transactions on the uya123 platform are protected by industry-standard SSL encryption technology. We do not store complete banking credentials or credit card information on our servers. You are responsible for ensuring that your payment information is accurate and that you have sufficient funds available in your bank account when initiating a deposit.

4. Withdrawals

4.1 Withdrawal Requests

Players may request withdrawals of their account balance at any time, subject to completion of account verification requirements and fulfillment of any applicable bonus wagering requirements. The minimum withdrawal amount is Rp 100,000. Withdrawals are processed to the same bank account used for deposits unless alternative arrangements have been pre-approved by our security team for fraud prevention purposes.

4.2 Processing Times

Withdrawal requests submitted by verified accounts are typically processed within 15 minutes to 24 hours, depending on your bank's processing times and the volume of withdrawal requests. First-time withdrawals or large withdrawal amounts may require additional security verification, which can extend processing time up to 72 hours. We reserve the right to request additional documentation before processing any withdrawal.

4.3 Withdrawal Restrictions

uya123 reserves the right to decline or delay withdrawal requests under the following circumstances: incomplete account verification, suspicious betting patterns, bonus wagering requirements not yet fulfilled, discrepancies between deposit and withdrawal bank account details, or suspected money laundering or fraud. We may also impose withdrawal limits based on account history, verification status, and transaction patterns.

5. Bonuses and Promotions

5.1 Bonus Terms

All bonuses, promotions, and special offers provided by uya123 are subject to specific terms and conditions, including wagering requirements, eligible games, maximum bet limits, and expiration dates. These terms are displayed clearly on the promotion page and must be reviewed before claiming any bonus. Bonuses are intended for recreational players only and may not be exploited for guaranteed profit or arbitrage purposes.

5.2 Wagering Requirements

Unless otherwise stated, all bonuses carry a wagering requirement that must be completed before any associated winnings can be withdrawn. Wagering requirements are typically expressed as a multiplier (e.g., 10x the bonus amount). Only bets placed with real money count toward wagering requirements. Different game types may contribute different percentages toward meeting wagering requirements.

5.3 Bonus Abuse

We strictly prohibit bonus abuse, including but not limited to: creating multiple accounts to claim bonuses multiple times, coordinated betting with other players to guarantee profits, exploiting software errors or game malfunctions, or any other manipulative behavior designed to gain unfair advantage. Players found engaging in bonus abuse will have their accounts closed, bonuses forfeited, and winnings voided.

6. Betting Rules

6.1 Sports Betting

All sports bets placed on uya123 are governed by our sports betting rules, which are available on the platform. In the event of match postponement, cancellation, or abandonment, specific settlement rules apply based on the sport and market type. We reserve the right to void bets placed on matches where we identify suspicious betting patterns, clear errors in odds, or integrity concerns.

6.2 Casino Games

All casino games, including slots, live dealer games, and table games, are provided by licensed third-party software providers. These games use certified Random Number Generators (RNG) to ensure fair and random outcomes. Game rules, RTP percentages, and payout tables are displayed within each game interface. In the event of a game malfunction, all affected bets and payouts are void.

6.3 Bet Settlement

We make every effort to settle bets accurately and promptly. However, if an error occurs in bet settlement, uya123 reserves the right to correct the error and adjust account balances accordingly, even after the original settlement. This includes situations where incorrect odds were displayed, manual input errors occurred, or technical glitches affected bet placement or settlement.

7. Responsible Gaming

At uya123, we are committed to promoting responsible gambling practices. We provide tools to help you maintain control over your gaming activity, including deposit limits, loss limits, session time limits, self-exclusion options, and reality check reminders. If you feel that gambling is negatively affecting your life, we encourage you to contact our customer support team immediately for assistance. We can connect you with professional counseling services and implement account restrictions to help you regain control. Gambling should be entertainment, never a solution to financial problems.

8. Prohibited Activities

Players are strictly prohibited from engaging in the following activities:

• Using the platform for money laundering or any other illegal purpose
• Employing automated betting software, bots, or scripts to place bets
• Colluding with other players to fix outcomes or manipulate results
• Exploiting software errors, bugs, or vulnerabilities for personal gain
• Providing false or misleading information during registration or verification
• Attempting to gain unauthorized access to other players' accounts
• Using VPN, proxy servers, or other methods to conceal your location
• Abusive behavior toward customer support staff or other players

Violation of any prohibited activity may result in immediate account termination, forfeiture of funds, and potential legal action.

9. Limitation of Liability

To the maximum extent permitted by law, uya123 shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the platform, including but not limited to: loss of profits, loss of data, service interruptions, technical malfunctions, unauthorized access to your account, or any other damages resulting from your use or inability to use our services. We do not guarantee uninterrupted access to the platform and are not responsible for downtime caused by maintenance, technical issues, or circumstances beyond our control.

10. Dispute Resolution

In the event of a dispute between you and uya123, we encourage you to first contact our customer support team to seek resolution. If the dispute cannot be resolved through customer support, both parties agree to engage in good faith negotiations to reach an amicable settlement. Any disputes that cannot be resolved through negotiation shall be subject to the exclusive jurisdiction of the courts of Indonesia, and these Terms shall be governed by Indonesian law to the extent applicable.

11. Changes to Terms

uya123 reserves the right to modify, update, or replace these Terms and Conditions at any time without prior notice. Changes become effective immediately upon posting to the platform. It is your responsibility to review these Terms periodically for updates. Continued use of the platform after changes are posted constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must discontinue use of the platform and close your account.

12. Account Closure

You may close your account at any time by contacting customer support. Upon account closure, any remaining balance will be returned to you via your registered withdrawal method, subject to completion of any outstanding wagering requirements and verification procedures. uya123 also reserves the right to close or suspend accounts at our sole discretion, including for violation of these Terms, suspicious activity, or extended periods of inactivity.

13. Contact Information

If you have any questions, concerns, or disputes regarding these Terms and Conditions, please contact our customer support team through the following channels:

• 24/7 Live Chat (available on the platform)
• Email: [email protected]
• WhatsApp Support (active hours: 08:00-23:00 WIB)

We aim to respond to all inquiries within 24 hours during business hours.